Our partner relationships reflect our commitment to excellence. Edwards and Company works with these partners to provide the best possible programs for our customers in all service areas.
AIG / Chartis
175 Water Street
18th Floor
New York, NY 10038
Tel: (212) 770-7000
aig.com
Claims
Phone (Eastern Zone):
(866) 642-5246
Phone (Western Zone):
(877) 802-5246
Overnight Mailing Address
616 Idaho Street
Salem, VA 24153
Chubb Group of Insurance Companies
15 Mountain View Road
Warren, NJ 07059
Tel: (908) 903-2000
chubb.com
Claims
Workers’ Compensation Claims:
(800) 699-9916
All Other Claims:
(800) 252-4670
Report a Claim
Payments
Phone: (800) 372-4822
Make Payment
Overnight Mailing Address
Chubb & Son
Attn: Box 382001
500 Ross Street
Pittsburgh, PA 15250-8001
C.N.A. Insurance
333 South Wabash Avenue
22nd Floor
Chicago, IL 60604
Tel: (800) CNA-2000
cna.com
Claims
Phone: (877) 262-2727
Report a Claim
Payments
Phone: (877) 276-7507
Overnight Mailing Address
C.N.A. Insurance
Lockbox Number 790094
1005 Convention Plaza
St. Louis, MO 63101
Service Center Information
Phone: (877) 724-2669
Fax: (877) 763-5122
Email Service Center
The Hanover Insurance Group
440 Lincoln Street
Worcester, MA 01653
Tel: (800) 922-8246
hanover.com
Claims
Phone: (800) 628-0250
Report a Claim
Payments
Phone: (800) 573-1187
Make Payment
Overnight Mailing Address
Hanover Customers:
The Hanover Insurance Company
c/o Branch Banking & Trust
Attn: Retail Lockbox – 580045
5130 Parkway Plaza Blvd.
Charlotte, NC 28217
Citizens Customers:
Citizens Insurance Company of America
c/o JPMorgan Chase
9000 Haggerty Rd.
Mail Station MI1 – 8206
Belleville, MI 48111
The Hartford
One Hartford Plaza
Hartford, CT 06155-0001
Tel: (866) 467-8730
thehartford.com
Claims
Phone: (800) 327-3636
Report a Claim
Payments
Phone: (866) 467-8730
Make Payment
Overnight Mailing Address
REMITCO
The Hartford #916
1010 W. Mockingbird Lane
Suite 100
Dallas, TX 75247
Service Center Information
Phone: (800) 962-6170
Fax: (888) 443-6112
Email Service Center
Liberty Mutual
175 Berkeley Street
Boston, MA 02116
Tel: (715) 845-5211
libertymutualgroup.com
Claims
Phone: (800) 362-0000
Report a Claim
Payments
Overnight Mailing Address
Attn: Direct Bill
100 Maple Street
P.O. Box 4031
Stoneham, MA 02180
Merchants Insurance Group
Buffalo, New York
250 Main Street
250 Main Street
Buffalo, NY 14202
1-800-462-1077
1-800-462-1077
Claims (USA)
Phone: 800-952-5246
Email a Claim
Navigators Insurance
Registered Office
19200 Von Karman Ave # 250
Irvine, CA 92612
19200 Von Karman Ave # 250
Irvine, CA 92612
(949) 255-4860
Claims (U.S.)
Phone: 855 444-4796
Email a Claim
Mailing Address
Navigators
Claims Department
83 Wooster Heights Road
Danbury, CT 06810
OneBeacon Insurance Group
601 Carlson Parkway
Suite 600
Minnetonka, MN 55305
Tel: (800) 662-0156
onebeacon.com
Claims
Phone:
(877) 434-3900 or
(877) 624-7775
Make a Claim
Payments
Phone: (877) 624-7775
Make Payment
Overnight Mailing Address
OneBeacon Insurance Group
Attn: Processing Services
150 Royall Street, Suite 100
Canton, MA 02021-1030
Philadelphia Insurance Companies
231 Saint Asaph’s Road
Suite 19004
Bala Cynwyd, PA 19004
phly.com
Claims
Phone: (800) 765-9749
Report a Claim
Payments
Phone: (877) 438-7459
Make Payment
Overnight Mailing Address
Philadelphia Insurance Companies
Attn: Cash Department
One Bala Plaza, Suite 100
Bala Cynwyd, PA 19004-0950
QBE Insurance Group
Registered Office
Level 27, 8 Chifley Square
Sydney NSW 2000 Australia
Level 27, 8 Chifley Square
Sydney NSW 2000 Australia
+61 2 9375 4444
Claims (North America)
Phone: 1.866.318. 2016
Email a Claim
Starr Insurance Companies
BOSTON, MA
Regional office
One International Place
13th Floor
Boston, MA 02110
+1 617 692 5386
Claims (USA)
Phone: 855-782-7725
Email a Claim
Tokio Marine America
U.S. Headquarters
1221 Avenue of the Americas
Suite 1500
New York, NY 10020
1221 Avenue of the Americas
Suite 1500
New York, NY 10020
1(800) 628-2796
Travelers Companies Inc.
One Tower Square
Hartford, CT 06183
Tel: (860) 277-0111
travelers.com
Claims
Phone: (800) 252-2268
Report a Claim
Payments
Phone: (800) 842-5075
Make Payment
Overnight Mailing Address
Travelers
Attn: BI 660317
1500 Dragon Street, Suite A
Dallas, TX 75266-0317
Service Center Information
Phone: (888) 661-3938
Fax: (888) 872-8921
Email Service Center
Service Center
Utica National Insurance Group
180 Genesee Street
New Hartford, NY 13413
Tel: (315) 734-2000 or (800) 274-1914
uticanational.com
Claims
Phone: (800) 216-1420
Report a Claim
Payments
Phone: (800) 598-8422
Make Payment
Overnight Mailing Address
Utica National Insurance Group
Attn: Credit & Collections
180 Genessee Street
New Hartford, NY 13413
Zurich Insurance Group
1400 American Lane
Tower 2, Floor 5
Schaumburg, IL 60196
Tel: (800) 382-2150
zurich.com
Claims
Phone: (800) 987-3373
Email a Claim
Report a Claim
Payments
Phone: (855) 866-6879
Make Payment
Overnight Mailing Address
Zurich North America
c/o Citibank Lockbox Operations
8430 West Bryn Mawr Avenue
3rd Floor
Chicago, IL 60631
